Question 1

What is a key advantage of using TeamViewer for remote support tasks?

Options :

A : amViewer requires extensive setup and configuration before use.

B : amViewer does not support mobile devices for remote access.

C : amViewer provides end-to-end encryption for secure connections.

D : amViewer is primarily used for video conferencing only.

Answer: C

Question 2

How can a user adjust the display settings for multiple monitors on MacOS?

Options :

A : Go to System Preferences > Displays and adjust settings for each display individually.

B : Use the Finder to drag and drop display icons to rearrange them.

C : Adjust display settings only through the menu bar without accessing System Preferences.

D : Change brightness by using keyboard shortcuts only, without accessing the display settings.

Answer: A

Question 3

What is the first step to set up a new external display on a MacOS system?

Options :

A : Connect the external display to the Mac using the appropriate cable.

B : Open the Terminal application and enter a command to detect displays.

C : Access System Preferences > Security & Privacy and adjust settings for external displays.

Answer: A

Question 4

What is malware?

Options :

A : ftware designed to protect a computer from threats.

B : y software that can perform legitimate tasks on a computer.

C : ftware that is designed to cause harm to a computer or network.

D : type of firewall that protects against unauthorized access.

Answer: C

Question 5

Which action must a service desk technician take to resolve a printer driver failure on a desktop PC?)

Options :

A : Disconnect and reconnect from the power source.

B : Boot the computer in safe mode.

C : Update the device driver software.

D : Place the desktop in locked/sleep mode.

Answer: C