Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?

The ROI for a project is a measurement metric that stands for Return on Investment and is one of the methods used to measure the success of a Lean Six Sigma project.

The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.

At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.

Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.