As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?

Systems and structures are the basis for allowing people to change their behaviors permanently and are accomplished through which of the following?

Process Capability is defined based on customer requirements, defect free performance and output over time.

Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.