Question 1

Your policy model has two entities: the applicant (Global) and the applicant's income.What type of relationship does the text ''the applicant's primary income'' describe?

Options :

A : one-to-one

B : self-referential one-to-one

C : many-to-one

D : one-to-many

E : many-to-many

Answer: A

Question 2

Which two statements about Policy Automation mobile interviews are correct?

Options :

A : OPA Mobile interviews must be defined and deployed separately from web interviews.

B : OPA Mobile interviews can be used when the mobile device has no internet connection.

C : OPA Mobile interviews must be downloaded from a special Policy Automation Hub.

D : OPA Mobile applications require iOS devices.

E : OPA Mobile applications can be customized using the OPA Mobile SDK.

Answer: A,C

Question 3

What is the purpose of an interview goal?

Options :

A : to ensure that all necessary data needed to display an explanation has been collected

B : to test the policy model

C : to collect data on why the end user is using the interview

D : to identify the top-level attributes in the policy model

Answer: C

Question 4

A customer has requested an interview that will create an incident in Service Cloud along with a number of tasks (linked to the incident).From a data mapping perspective at the entity level, how can this be achieved with the minimum number of steps?

Options :

A : Do not map the global entity. Create entities for both the task and incident objects and map these to the corresponding objects in Service Cloud.

B : Create a relationship between Tasks and Incidents in Service Cloud, map the global entity to the Task object and create a child entity for the Incident.

C : Map the global entity to the Task object and create an entity for the Incident object. Map the child entity to the Incident object in Service Cloud.

D : Map the global entity to the Incident object and create an entity for Task object. Map the child entity to the Task object in Service Cloud.

Answer: C

Question 5

You are working on a new Policy Automation interview that will load and save data into Service Cloud. You set your Data Mapping Settings to connect to the Service Cloud instance and are using the Data Output Mapping view in Policy Modeling to create the entities and attributes you want to work with. Drag-Image-4e7e50574-9ccc-41e5-8243-d966d000d777 You notice that the field ''Name'' has a red asterisk next to it.What two statements are correct about what the red asterisk indicates?

Options :

A : You must save a value of this attribute into Service Cloud.

B : The values for this attribute come from a value list.

C : This field is required by Service Cloud.

D : This attribute must be used as the identifying attribute for the entity.

E : This attribute is currently the identifying attribute for the entity.

F : This attribute is not yet collected on a screen.

G : You must infer this attribute.

H : You must collect this attribute.

I : You must load a value of this attribute from Service Cloud.

Answer: A