Question 1

The Internet has enabled many new anti-social activities, such as online stalking, cyberbullying, and addiction to solitary online activities. Which choice is the most feasible way for schools and parents to reduce cyberbullying?

Options :

A : Monitor, track and record all online activity conducted by students

B : Teach teens that the use of online communication is a freedom of expression.

C : Prevent students from accessing the Internet while at school so that they learn good habits

D : Educate students about cyber-ethics and the consequences of questionable online behavior

Answer: D

Question 2

Your company is investigating the possibility of moving its customer service management system to a cloud service provider. The sales rep for the cloud service provider has presented many advantages that would benefit your company. What would be a potential drawback of moving the CRM from your current in-house solution?

Options :

A : If your company’s Internet service is interrupted for any reason at any time, you will not have access to the CRM.

B : More company employees will have access to the system, which could result in unauthorized access to confidential data

C : Special equipment will need to be purchased and maintained in your office in order to access and maintain the CRM once it is migrated to the hosted cloud service.

D : Migrating the CRM to the cloud service provider will eliminate several jobs in your customer service department because their job roles will no longer be required.

Answer: A

Question 3

You are a computer technician supporting a small 15-computer Internet lab. The computers are regularly used to browse the Internet and download files. Users have recently complained that they receive error messages saying the hard disk is full or out of space. You suspect this is a result of a large amount of temporary Internet files. Which of the following is a way to easily delete all the temporary Internet files?

Options :

A : Disk cleanup

B : fdisk command

C : chkdsk command

D : Disk defragmentation

Answer: A

Question 4

Which security issue is most closely associated with wireless networks?

Options :

A : Spoofing

B : Wardriving

C : Eavesdropping

D : Man-in-the-middle

Answer: B

Question 5

When a PC computer device wants to communicate with the processor, which system resource does it use?

Options :

A : I/O

B : DMA

C : PIO

D : IRQ

Answer: D

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