A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?

A human resources department uses a network shared with other departments to produce a variety of printed resources for legal retention. The human resources department only wants Its members to have access to these materials. Which of the following should the technician Implement? 

Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue?

A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues? 

A company migrates a local application to an internal cloud platform. Which of the following best describes this cloud platform?