Question 1

A technician needs to map a shared drive from a command-line interface. Which of the following commands should the technician use?

Options :

A : pathping

B : nslookup

C : net use

D : tracert

Answer: C

Question 2

A user frequently misplaces their Windows laptop and is concerned about it being stolen. The user would like additional security controls on their laptop. Which of the following is a built-in technology that a technician can use to enable full drive encryption?

Options :

A : Active Directory

B : New Technology File System

C : Encrypting File System

D : BitLocker

Answer: D

Question 3

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

Options :

A : Quarantine the hard drive in the user's laptop.

B : Deactivate the user's key fobs for door access.

C : Purge all PII associated with the user.

D : Suspend the user's email account.

E : Turn off the network ports underneath the user's desk.

F : Add the MAC address of the user's computer to a blocklist.

Answer: B,D

Question 4

A help desk technician needs to remove RAM from retired workstations and upgrade other workstations that have applications that use more memory with this RAM. Which of the following actions would the technician most likely take?

Options :

A : Demagnetize memory for security.

B : Use antistatic bags for storage and transport.

C : Plug in the power supply to ground each workstation.

D : Install memory in identical pairs.

Answer: B

Question 5

A technician notices that the weekly backup is taking too long to complete. The daily backups are incremental. Which of the following would most likely resolve the issue?

Options :

A : Changing the backup window

B : Performing incremental weekly backups

C : Increasing the backup storage

D : Running synthetic full weekly backups

Answer: D