Question 1

Which two configuration parameters are prerequisites to set Native Call Queuing on Cisco Unified Communications Manager? (Choose two.)

Options :

A : Cisco IP Voice Media Streaming Service must be activated on at least one node in the cluster.

B : A unicast music on hold audio source must be configured.

C : Cisco RIS data collector service must be running on the same server as the Cisco CallManager service.

D : The maximum number of callers allowed in queue must be 10.

E : The phone button template must have the Queue Status Softkey configured.

Answer: A,C

Question 2

An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?

Options :

A : Forward Hunt No Answer and Forward Hunt Busy must be enabled while Call Queuing is enabled.

B :

Alter Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy must be disabled manually

C :

Before Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy must be disabled manually.

D :

When Call Queuing is enabled. Forward Hunt No Answer and Forward Hunt Busy are disabled automatically.

Answer: B

Question 3

Signal number reach call phone that not answered are leaving voicemails on the cell phone rather the corporate mailbox. Which two options will resolve this issue? (Choose two.)

Options :

A : Check the Enable Extend and Connect checkbox

B : Check the Enable Unified Mobility features checkbox

C : Decrease the T302 timer

D : Decrease the T301 timer Decrease the Answer Too Late timer

Answer: B,D

Question 4

An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?

Options :

A :

Localize the calling and called numbers to PSTN format and globalize the calling and called numbers in the gateway.

B :

Globalize the calling and called numbers to PSTN format and localize the calling number in the gateway

C :

Localize the calling and called numbers to E. 164 format and globalize the called number in the gateway.

D :

Globalize the calling and called numbers to E. 164 format and localize the called number in the gateway.

Answer: D

Question 5

An administrator is configuring an Intercluster Lookup Service between 10 Cisco UCM clusters. Due to security requirements, certificate-based authentication must be used. Due to the deployment size, the administrator wants to avoid manually exchanging certificates between the clusters. Which two steps must be followed to meet these requirements? (Choose two)

Options :

A : Set all dusters to standalone on the ILS configuration page.

B : Install multiserver CA-signed Tomcat certificates on all cluster publishers.

C : Enable password-based authentication in conjunction with certificate-based authentication.

D : Ensure that the cluster ID for all clusters is the same.

E : Install multiserver CA-signed CallManager certificates on all cluster publishers.

Answer: B,C

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