Question 1

The installer will be starting the administration in the Avaya Workforce Engagement. What is the first step in the administration workflow?

Options :

A : Create Organizations and groups

B : Create users

C : Manage entities withassignmentmanager

D : Create roles

Answer: A

Question 2

The installer is doing the license activation. Which three statements about the license process for Avaya Workforce Engagements are true? (Choose three)

Options :

A : The license site requires the license registration key and Avaya Purchase Order (APO) number

B : It requires both the License Reference number (LRN) and license registration key

C : In case of multiple servers, it is just one XML license file.

D : It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.

E : It provides Access to veinte.com/wfo to activate the license.

Answer: A,B,C

Question 3

Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

Options :

A : All server validation information is maintained on a separate logging server

B : The SR validator attempts to fix any issues it finds

C : The SR validator compares the current installation and configuration to the requeriment file for that server

D : The server group and server type are automatically detected by the SR Validator

Answer: C

Question 4

When setting up voice recording,whichstatement describes the purpose of member groups?

Options :

A : It specifies the actual extensions in use in your system, and associates them with the data source

B : It maps employees to extensions and data sources

C : It enables the translation of recorded events from third-Paty systems

D : It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment

Answer: D

Question 5

Which two are examples of server role? (Choose two)

Options :

A : Recorder Integration Service

B : Enterprise Manager

C : Framework Integration Service

D : Avaya Contact Recorder

Answer: A,D