Question 1

When setting up voice recording,whichstatement describes the purpose of member groups?

Options :

A : It specifies the actual extensions in use in your system, and associates them with the data source

B : It maps employees to extensions and data sources

C : It enables the translation of recorded events from third-Paty systems

D : It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment

Answer: D

Question 2

In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

Options :

A : Recorder Archiver Service

B : Archive Web Service

C : Archive Database

D : Content Server

Answer: A

Question 3

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

Options :

A : Phone

B : CMS

C : Quality

D : Dialer

Answer: A

Question 4

When administering users for Avaya Workforce Engagement, what is the first step in the user management workflow?

Options :

A : Create organizations and groups

B : Create roles

C : Create user profiles

D : Assign users to role and scope

Answer: A

Question 5

Which two are examples of server role? (Choose two)

Options :

A : Recorder Integration Service

B : Enterprise Manager

C : Framework Integration Service

D : Avaya Contact Recorder

Answer: A,D

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