Question 1

In Avaya Contact Recorder Advanced (ACRA), you want to view information related to your configuration such as adapters, data sources, recording rules and real time monitors. Which monitoring tool collects this information?

Options :

A : Recorder Status Summary

B : Configuration Checker

C : Integration Service Status

D : Capture Status

Answer: D

Question 2

In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility. Which three procedures are the customer's responsibility (Choose three)

Options :

A : Firewall configuration

B : SR tool software installation

C : SSL certificates preparation

D : Prepare SSRS for reports ingestion.

E : Antivirus installation

Answer: A,C,E

Question 3

You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement istrue about the information Included in this log?

Options :

A : It recorded management information.

B : It showed CTI statistics.

C : It showed CTI metadata association.

D : It received CTI events.

Answer: C

Question 4

In the archive configuration, which service runs on a Recorder or standalone Central Archive service and performs the actual archive activity?

Options :

A : Recorder Archiver Service

B : Archive Web Service

C : Archive Database

D : Content Server

Answer: A

Question 5

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

Options :

A : Phone

B : CMS

C : Quality

D : Dialer

Answer: A