Question 1

Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

Options :

A : All server validation information is maintained on a separate logging server

B : The SR validator attempts to fix any issues it finds

C :

The SR validator compares the current installation and configuration to the requeriment file for that server

D : The server group and server type are automatically detected by the SR Validator

Answer: C

Question 2

A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X. the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach. Which two factors led to this recommendation? (choose two).

Options :

A : It is suitable for small systems only.

B : It will support rollback by reverting to the 15.1 Date Center

C : It will minimize upgrade downtime risks

D :

The data on the source DC servers are reformatted with Windows Server 2016, and installed L-' with R20.X

Answer: B,C

Question 3

You are analysing the IP Capture log for troubleshooting an integration recording issue. Which statement is

true about the information Included in this log?

Options :

A : It recorded management information.

B : It showed CTI statistics.

C : It showed CTI metadata association.

D : It received CTI events.

Answer: C

Question 4

When setting up voice recording,whichstatement describes the purpose of member groups?

Options :

A : It specifies the actual extensions in use in your system, and associates them with the data source

B : It maps employees to extensions and data sources

C : It enables the translation of recorded events from third-Paty systems

D :

It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment

Answer: D

Question 5

To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

Options :

A : Phone

B : CMS

C : Quality

D : Dialer

Answer: A

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