We offer the latest 500-052 practice test designed for free and effective online Deploying Cisco Unified Contact Center Express certification preparation. It's a simulation of the real 500-052 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.
Where are CTI route points added or configured for Cisco Unified Contact Center Express?
Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
In a Cisco Unified Contact Center Express application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step creates a new prompt that can play out the number?
Which option enables you to monitor previous agent seat license usage?
A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port outbound IVR campaign, which two addition items must the customer purchase?
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