Smartly Prepare Exam with Free Online 500-442 Practice Test

We offer the latest 500-442 practice test designed for free and effective online Administering Cisco Contact Center Enterprise certification preparation. It's a simulation of the real 500-442 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

What must be enabled when configuring voice gateways to support SIP dialers?

Options :

A : 200rel

B : 100rel

C :

signaling forward 100

D : signaling forward unconditional

Answer: B

Question 2

Which tool can be used to monitor Cisco Unified Communications Manager statistics?

Options :

A : Cisco Unified Contact Center Domain Manager

B : Real-Time Monitoring Tool

C : Operations Console

D : Performance Monitor

Answer: B

Question 3

Which option is needed is needed to “user.microapp.media_server=http://mediaserver value on ICM scripts prior to release of 10.x?

Options :

A : Mapping an IP address to hostname on Cisco UCCE

B : CVP to route calls to “mediaserver”

C : Mapping an IP address to hostname on VXML gateway

D : No default “mediaserver” in CVP configuration

Answer: C

Question 4

How can the Extension Mobility feature be described?

Options :

A : As part of the configuration, the Device profile needs to be created in CCE and associate each Device Profile with the appropriate Agent.

B : As part of the configuration, both device profiles and phones need to be added to the pg user account.

C :

The Cisco Unified CM feature that allows Agents to temporarily access their Cisco Unified IP Phone

configuration, such as line appearances, services, and speed dials, from other Unified IP Phones.

D : The Extension Mobility Cross Cluster works on phones that are located in the same Unified CM cluster.

Answer: C

Question 5

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

Options :

A : Report Designer

B : Dashboard Administrator

C : Security Administrator

D : Report Definition Designer

E : Security Configuration Designer

Answer: C,D