Smartly Prepare Exam with Free Online 500-442 Practice Test

We offer the latest 500-442 practice test designed for free and effective online Administering Cisco Contact Center Enterprise certification preparation. It's a simulation of the real 500-442 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

Which statements about administrative scripts in the Cisco UCCE solution is true?

Options :

A : Administrative scripts can use an ICM gateway node

B : Administrative scripts can run more than one time per second.

C : Administrative scripts must be associated with a call type

D : Administrative scripts can use a DB Lookup node.

Answer: D

Question 2

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

Options :

A : Report Designer

B : Dashboard Administrator

C : Security Administrator

D : Report Definition Designer

E : Security Configuration Designer

Answer: C,D

Question 3

Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?

Options :

A :

100 ms, 3 heartbeats

B : 400 ms, 3 heartbeats

C : 100 ms, 5 heartbeats

D : 400 ms, 5 heartbeats

Answer: C

Question 4

What is the function of the CVP Subdialog Return element in a VXML application?

Options :

A : populate variables sent back to CCE

B : populate variables sent back to Virtualized Voice Browser

C :

populate variables sent back to VXML Gateway

D :

populate variables sent back to VXML Server

Answer: A

Question 5

Using queue at the edge with ELCAC, which two configurations in Cisco UCM are correct? (Choose two.)

Options :

A : Set a SIP trunk towards each CVP Call Server for IP originated calls. This SIP trunk should use Location=Phantom

B : Set a SIP trunk towards each SIP proxy for IP originated calls. This SIP trunk should use Location=Shadow.

C : Create a UCM SIP Profile with Reroute Incoming request based on Contact Header

D : Configure SIP Profile to Reroute Incoming Request using Call-Info header with purpose=x cisco-origIP

Answer: B,D