Smartly Prepare Exam with Free Online 500-443 Practice Test

We offer the latest 500-443 practice test designed for free and effective online Advanced Administration and Reporting of Contact Center Enterprise certification preparation. It's a simulation of the real 500-443 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

What are two usages for Call Studio Database lookup? (Choose two.)

Options :

A : Account Type

B : Play media

C : Get Digit

D : Claim Number

E : Dialtone

Answer: A,D

Question 2

Which two call transfers are supported in PCCE Deployments? (Choose two.)

Options :

A : SRTP Refer

B : Release VXML Trunk Transfer

C : CCE Managed Transfer

D : CUCM Destination Transfer

E : SIP Refer

Answer: C,E

Question 3

What are two descriptions of permissions for a CUIC user or administrator? (Choose two.)

Options :

A :

The initial and default super user is the System Application User who is configured during installation has permission to do everything, including creating additional super users.

B :

After new super users are added to the Administration console, the super user initially created during installation can be deleted.

C : Any user assigned to the System Application User can access the administration console.

D :

All of the administrative tasks of the Cisco Unified Intelligence Center solution can be administered from within OAMP.

E :

The super users can manage the CUIC system like Cluster Configuration. Control Center, and Tools from any server nodes.

Answer: A,D

Question 4

A technician is to document the current configurations of all network devices in a college, including those in off-site buildings. Which protocol would be best to use to securely access the network devices?

Options :

A : Telnet

B : SSH

C : HTTP

D : FTP

Answer: B

Question 5

What is the role of CVP in UCCE/PCCE?

Options :

A : interface between CUBE and UCCE/PCCE

B : queuing and self-service IVR

C : call routing brain of PCCE/UCCE

D : plays IVR Prompts to Callers

Answer: B