Question 1

A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)

Options :

A : 15 agent seats

B : router

C : 30 outbound IVR ports

D : gateway

Answer: C,D

Question 2

What are two descriptions of permissions for a CUIC user or administrator? (Choose two.)

Options :

A :

The initial and default super user is the System Application User who is configured during installation has permission to do everything, including creating additional super users.

B :

After new super users are added to the Administration console, the super user initially created during installation can be deleted.

C : Any user assigned to the System Application User can access the administration console.

D :

All of the administrative tasks of the Cisco Unified Intelligence Center solution can be administered from within OAMP.

E :

The super users can manage the CUIC system like Cluster Configuration. Control Center, and Tools from any server nodes.

Answer: A,D

Question 3

What is referred to as a switch leg on CVP?

Options :

A : Script request from CVP to UCCE/PCCE

B : Ingress SIP call leg from Ingress gateway to CVP

C : Ringtone call from CVP to WB

D : Agent call initiated by CVP

Answer: B

Question 4

Which two call transfers are supported in PCCE Deployments? (Choose two.)

Options :

A : SRTP Refer

B : Release VXML Trunk Transfer

C : CCE Managed Transfer

D : CUCM Destination Transfer

E : SIP Refer

Answer: C,E

Question 5

A technician is to document the current configurations of all network devices in a college, including those in off-site buildings. Which protocol would be best to use to securely access the network devices?

Options :

A : Telnet

B : SSH

C : HTTP

D : FTP

Answer: B