Exam Code: 500-443
Exam Questions: 130
Advanced Administration and Reporting of Contact Center Enterprise
Updated: 05 Jan, 2026
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Practicing : 1 - 5 of 130 Questions
Question 1

A technician is to document the current configurations of all network devices in a college, including those in off-site buildings. Which protocol would be best to use to securely access the network devices?

Options :
Answer: B

Question 2

What is referred to as a switch leg on CVP? 

Options :
Answer: B

Question 3

A customer purchases 200 Cisco Unified CCX Premium agent seats. Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)

Options :
Answer: C,D

Question 4

What are two usages for Call Studio Database lookup? (Choose two.) 

Options :
Answer: A,D

Question 5

What is the role of CVP in UCCE/PCCE?

Options :
Answer: B

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