Question 1

Refer to the exhibit.

Based on the stage and health reflected, what must be the first priority of the success plan?

Options :

A : Identify and document barriers that impact product C

B : Contact and collaborate with the individuals involved in the onboarding of product E

C : Design and propose a discount on product G

D : Offer and encourage the opportunity for the customer to participate in a success story for product F

Answer: A

Question 2

The customer wants to improve operational expenditure and reduce the C02 footprint of the organization. Which two business outcomes are critical to the company’s success? (Choose two.)

Options :

A : time to market

B : credibility

C : business growth

D : cost efficiency

E : sustainability

Answer: D,E

Question 3

Which of the following is not a common focus of Health Index measurement?

Options :

A : Net promoter score

B : Total bookings with customer

C : Number of competitors in the account

D : Product utilization

Answer: C

Question 4

What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?

Options :

A : A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

B : A limited time discount applied to Cisco products and/or services.

C : A priority discount applied to third-party products for perpetuity.

D : A discount applied to refurbished or reused Cisco hardware that includes service contracts.

Answer: B

Question 5

What are two key customer benefits from a Cisco Smart Account? (Choose two.)

Options :

A : visibility into Cisco software licenses, entitlements, and users across the organization

B : access to exclusive Cisco hardware discounts

C : centralized management of software licenses and entitlements

D : visibility into non-Cisco software licenses

E : guaranteed increase in network speed and efficiency

Answer: A,C