Question 1

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Options :

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 2

You need to make a traceSBC in order to find a SIP trunk issue.After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

Options :

A : traceSBC -trunk

B : su sroot, then enter and finally enter traceSBC -now

C : su root, then enter and finally enter traceSBC

D : traceSBC -now

E : sudo traceSBC

Answer: A,C

Question 3

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) willinitiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint andAAM.Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?

Options :

A : Re-Invite

B : Refer

C : Info

D : Cancel

Answer: A

Question 4

In which way can you check if the Avaya Session Border Controller (SBC) is using the correct server certificate?

Options :

A : Using Avaya SBC, navigate to Dashboard > Security > Certificates

B : Using System Manager (SMGR), navigate to Services > Security > Certificates

C : Using Avaya SBC, navigate to Dashboard > TLS Management > Server Profiles

D : Using System Manager (SMGR), navigate to Dashboard > TLS Management > Certificates

Answer: C

Question 5

Which tool has an option to debug the TLS handshake between the server and the client?

Options :

A : SIP Trace Config and SIP Trace Viewer

B : List trace tac 701

C : traceSM

D : List trace tac 701/tls

Answer: B