Question 1

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya SessionBorder Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUESTheaders.What needs to be changed in SBCE to make this happen?

Options :

A : In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

B : In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.

C : In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

D : In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low

Answer: C

Question 2

What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)

Options :

A : Login to the EMS using a web browser, then click on Logs > System Logs.

B : Login to the active SBCE, and cat /archive/syslog/ipcs/ipcs.log.

C : Login to the EMS and cat /archive/syslog/ipcs/ipcs.log.

D : Login to the EMS using a web browser, then click on the active SBCE under Installed Devices, then click on View System Logs.

E : Login to the EMS and cat /var/log/ipcs.log.

Answer: A,B

Question 3

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

Options :

A : Business Partners

B : Avaya Tier 2

C : Third Party Support

D : Avaya Tier 3

Answer: B

Question 4

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Options :

A : It is eight steps that guarantee a logical way to isolate an issue.

B : It is eight steps that ensure a faster time to resolution.

C : It is eight steps used to guarantee systems are operational after an implementation.

D : It is eight steps that define how to escalate third-party integration issues.

E : It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

Answer: A

Question 5

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able toconfirm that the telephones are not supported and do not integrate with Communication Manager or SessionManager.Which two pre-implementation steps were omitted? (Choose two.)

Options :

A : Establish connectivity.

B : Test all third-party equipment and software.

C : Provide accurate licensing specification.

D : Access support.avayA.com to verify customer systems compatibility.

E : Upgrade Communication and Session Manager.

Answer: A,C

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