Question 1

When deploying virtual environments, what factors should you consider for your virtual server?

Options :

A : Configure resources where the virtual appliances are on the same host if possible

B : Configure resources on as many separate partitions as possible

C : Configure resources for traffic or performance for an average day

D : Configure resources in a way that you can monitor their performance regularly

Answer: C

Question 2

A customer uses the quick installer to install the core applications for their Call Center Elite Multichannelsystem.Which three core server applications require manual configuration during the installation process? (Choosethree.)

Options :

A : Media Director

B : Call Routing Server

C : Interaction Data Server

D : Web Chat for IIS

E : Email Media Store

Answer: A,B,C

Question 3

7492-X-page36-image4 Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable “A”?

Options :

A : 876549432

B : 3876

C : 9432

D : 87654

Answer: A

Question 4

Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.)

Options :

A : It enables routing of calls to the agent that is most idle.

B : It dynamically matches a customer to an optimal agent.

C : It provides conditional routing of calls to agent queues.

D : It allows for dynamic reporting of call center activities in custom methods.

E : It uses advanced algorithms to efficiently route calls to agents.

Answer: A,B

Question 5

In which document can the events tablebe found?

Options :

A : Troubleshooting Avaya Aura® Call Center Elite

B : Programming Call Vectoring Features in Avaya Aura® Call Center Elite

C : Administrator Guide tor AvayaCommunication Manager

D : Feature Description and Implementation for Avaya Communication Manager

Answer: A