Question 1

When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

Options :

A : Advanced Small Community Networking

B : IP500 IP Office Multi-Site Network

C : IP500 Voice Networking Channels

D : Preferred Edition – Messaging

Answer: D

Question 2

What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?

Options :

A : Manually with copy and paste

B : Using the Outlook Plugin

C : With UMS and LDAP

D : With the IP Office Manager Application and custom scripts

Answer: C

Question 3

Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

Options :

A : Validate that the gateway IP address is present in the IP Phone configuration.

B : Attempt to ping the IP Phone and make a call if the ping is successful.

C : Replace the patch cord of the IP Phone, and if it boots up, make a call.

D : Check for an indicator light where the IP Phone is connected and listen for a dial tone.

Answer: D

Question 4

A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?

Options :

A : Avaya Equinox

B : Avaya Communicator

C : Mobile Twinning

D : one-X Mobile Preferred

Answer: A

Question 5

The supervisor of the support hunt group needs to review the call recordings made for this group,

but currently only has access to recorded calls for the supervisors own account.

To allow reviewing of the support hunt group recordings, what needs to be done?

Options :

A :

Using the Manager application, edit the User by enabling œReplay All Recordings and adding the support group to the œReplay Recordings For list on the User Portal tab.

B :

Using the Manager application, edit the User by enabling œReplay All Recordings and add the support group to the œReplay Recordings For list on the Voice Recording tab.

C :

Using the Manager application, edit the Support group by adding the user to the œReplay Recordings list on the Members tab.

D :

Using the Manager application, edit the support group by enabling œReplay All Recordings and adding the user to the œReplay Recordings For list on the Voice Recording tab.

Answer: B

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