Question 1

Sales Reps receive a 5% commission on all Opportunities that are closed/won. You need to add new fields on the Opportunity to calculate and show both the Commission Amount owed to the Sales Rep, along with the Remaining Amount that will go to the Company. What type of field can accommodate both of these values?

Options :

A : Text field

B : Currency field

C : Formula field with a Return Type of Currency

D : Number field

Answer: C

Question 2

Which feature can be used to ensure that cases are assigned to the correct agent based on their skills and workload?

Options :

A : Assignment rules

B : Escalation rules

C : Auto-response rules

D : Workflow rules

Answer: A

Question 3

What is the proper Tab security setting so that a tab is not displayed in the All Items list, via the App Launcher?

Options :

A : Tab Private

B : Default Off

C : Default On

D : Tab Hidden

Answer: D

Question 4

Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile

App?

Options :

A : Today

B : Favorites

C : Utility Bar.

D : Home Page.

Answer: C

Question 5

During the creation of an Approval Process, you discover that you need to create a Lookup field on the User object that looks up to the User object. In attempting to create this Lookup field, you discover that you cannot create Lookup from User to User. Which type of field would you need to create instead, in order to accomplish this?

Options :

A : Dependent Picklist

B : Checkbox

C : Hierarchical

D : Master-Detail

Answer: C