Question 1

In a complex business model with Person Accounts, which of the following statements is true regarding the relationship between Person Accounts and Opportunities?

Options :

A : Person Accounts cannot be related to Opportunities

B : Person Accounts can only be related to Opportunities through a custom junction object

C : Person Accounts are automatically related to all Opportunities within the same territory

D : Person Accounts can be directly related to Opportunities, similar to Business Accounts

Answer: D

Question 2

Your company offers different support plans, and each plan has its own response time requirements. As a Salesforce Advanced Administrator, you need to configure the entitlement processes to ensure that each plan’s milestones are automatically applied to cases based on the related account’s support plan.

What should you do to achieve this?

Options :

A : Create a separate entitlement process for each support plan and set entry criteria based on the account-s support plan

B : Create a single entitlement process with multiple milestones and use validation rules to apply the correct milestones

C : Create a single entitlement process with multiple milestones and use workflow rules to apply the correct milestones

D : Create a separate entitlement process for each support plan and use case assignment rules to apply the correct entitlement process

Answer: A

Question 3

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options :

A : Change the field type to a Lookup Relationship.

B : Select the Allow Reparenting' checkbox on the Master-detail field.

C : Uncheck 'Delete this record also' to turn off cascading deletes.

D : Delete the Roll-up Summary field on the parent.

Answer: B

Question 4

When creating or modifying dashboard components, which of the following options is available to change the way data is presented in the component?

Options :

A : Grouping

B : Sorting

C : Formatting

D : Filters

Answer: C

Question 5

A retail company wants to implement a loyalty program for their customers, where customers can earn points for purchases and redeem them for rewards.

Which Salesforce suite of products can help them achieve this goal?

Options :

A : Salesforce CPQ

B : Salesforce Communities

C : Salesforce Marketing Cloud

D : Salesforce B2C Commerce

Answer: B

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