We offer the latest ADX361 practice test designed for free and effective online Administer Intelligent Service Cloud Solutions certification preparation. It's a simulation of the real ADX361 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.
Universal Containers (UC) provides customer support for two separate business groups. UC requires that cases for each business group have different support processes and fields. Which feature should a consultant implement to meet the requirement?
What are three considerations when adding a report chart to a Console Component?Choose 3 answers
Service Representatives are complaining that their Lightning Service Console is too crowded making it difficult to find the tabs and features they need. After reviewing the Service Representatives console use, all configured features are required. Which solution should a Consultant suggest to improve the efficiency of console users?
Universal Containers (UC) hired in an expansion of the contact center. Getting agents up to speed and fully productive is a priority UC implemented a standardize agent-customer dialog to assist agents.Which two features should a consultant integrate into the Service Console? Choose 2 answers
The VP of service at Universal Containers wants to make it easier and faster for support agents to send Knowledge articles to the customer. What should a consultant configure to send the article to the customer?
© Copyrights FreePDFQuestions 2025. All Rights Reserved
We use cookies to ensure that we give you the best experience on our website (FreePDFQuestions). If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the FreePDFQuestions.
Full Access to 269 Questions