Question 1

Universal Containers recently added a custom flow for processing returns and created a new Agent Action. Which action should the company take to ensure the Agentforce Service Agent can run this new flow as part of the new Agent Action?

Options :

A : Recreate the flow using the Agentforce agent user.

B : Assign the Manage Users permission to the Agentforce Agent user.

C : Assign the Run Flows permission to the Agentforce Agent user.

Answer: C

Question 2

Which scenario best demonstrates when an Agentforce Data Library is most useful for improving an AI agent’ s response accuracy?

Options :

A : When the AI agent must provide answers based on a curated set of policy documents that are stored, regularly updated, and indexed in the data library.

B : When the AI agent needs to combine data from disparate sources based on mutually common data, such as Customer Id and Product Id for grounding.

C : When data is being retrieved from Snowflake using zero-copy for vectorization and retrieval.

Answer: A

Question 3

Universal Containers (UC) is building a Flex prompt template. UC needs to use data returned by the flow in the prompt template. Which flow element should UC use?

Options :

A : Add Flex Instructions

B : Add Prompt Instructions

C : Add Flow Instructions

Answer: C

Question 4

The sales team at a hotel resort would like to generate a guest summary about the guests’ interests and provide recommendations based on their activity preferences captured in each guest profile. They want the summary to be available only on the contact record page. Which AI capability should the team use?

Options :

A : Model Builder

B : Agent Builder

C : Prompt Builder

Answer: C

Question 5

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow. How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

Options :

A : Invocable Apex

B : Flow Action

C : Einstein for Flow

Answer: C