Question 1

Cloud Kicks relies on data analysis to optimize its product recommendation; however, CK encounters a recurring Issue of Incomplete customer records, with missing contact Information and incomplete purchase histories. How will this incomplete data quality impact the company's operations?

Options :

A : The accuracy of product recommendations is hindered.

B : The diversity of product recommendations Is Improved.

C : The response time for product recommendations is stalled.

Answer: A

Question 2

A tech startup is developing an AI-powered assistant for educational purposes. They want the AI to adapt to each student’s learning style over time, offering a personalized learning experience. To achieve this, they are considering which Salesforce Trusted AI principle would be most applicable.Which principle should guide their development?

Options :

A : Rigidity

B : Customizability

C : Impartiality

Answer: B

Question 3

John is preparing data to train an AI model for predicting customer churn on Salesforce.Which of the following data issues would MOST undermine the accuracy and reliability of his churn prediction model?

Options :

A : The data consists of customer behavior from both the mobile app and website

B : The data has several records where the churn status (churned/not churned) is missing

C : The dataset includes both new and long-term customers

Answer: B

Question 4

Which type of bias imposes a system ‘s values on others?

Options :

A : Societal

B : Automation

C : Association

Answer: A

Question 5

An Accounting services company aims to implement the principle of transparency in their AI-driven systems. How might they best achieve this?

Options :

A : Implementing proxy variables in their AI models.

B : Clearly explaining to customers how credit scores are determined

C : Conducting educational workshops for employees.

Answer: B