Question 1

An online news platform uses an AI algorithm to curate personalized news feeds for its readers. Alice notices that her feed is increasingly filled with only one-sided political news. When she seeks an explanation, the platform is unable to provide one.Which ethical challenge stemming from the lack of transparency in AI is most evident in this case?

Options :

A : The AI system is influenced by advertisement incentives

B : The AI-s decision-making rationale is indistinct

C : Alice-s reading habits are inaccurately assessed

Answer: B

Question 2

Mara, a data analyst, is trying to harness an AI tool within Salesforce to predict the next quarter’s product returns. However, after deploying the model, she finds the predicted return rates substantially off from the actual figures.What could be a major data quality issue contributing to this discrepancy?

Options :

A : The dataset incorporates return data from different seasons, capturing a diverse range of products

B : The dataset contains many records where the reasons for returns are either missing or ambiguously stated

C : The model was trained using data from both online and in-store purchases

Answer: B

Question 3

A retail company uses Salesforce’s AI tools for personalized customer advertisements. They find that certain demographic groups receive fewer promotional offers than others, which wasn’t an intentional design.Which Salesforce’s Trusted AI principle is the company neglecting?

Options :

A : Fairness

B : Accountability

C : Scalability

Answer: A

Question 4

A finance firm is employing an AI model on Salesforce to predict loan defaults. Despite high accuracy during testing, the model seems to perform poorly in real-world scenarios.Which data quality issue might be the chief cause for this performance gap?

Options :

A : The dataset includes records of both individual and corporate borrowers

B : Some records in the dataset have missing or incorrectly filled financial metrics

C : The model was trained using a mixture of defaulted and non-defaulted loan cases

Answer: B

Question 5

A sales manager is looking to enhance the quality of lead data in their CRM system. Which process will most likely help the team accomplish this goal?

Options :

A : Redesign the lead conversion process,

B : Review and update missing lead information.

C : Prioritize active leads quarterly.

Answer: B