Smartly Prepare Exam with Free Online AI-Associate Practice Test

We offer the latest AI-Associate practice test designed for free and effective online Salesforce Certified AI Associate (WI25) certification preparation. It's a simulation of the real AI-Associate exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

What capability does Generative AI primarily use to help process and generate responses to questions?

Options :

A : Natural Language Processing

B : Quantum Computing

C : Predictive Processing

Answer: A

Question 2

Liam, a sales director at HealthFit, wants to gain insights into which of their fitness products is most likely to be popular in the coming quarter based on historical sales and current market trends.Which AI feature within Salesforce would be most effective for Liam’s goal?

Options :

A : Einstein Voice for logging sales calls via voice commands

B : Einstein Predictive Forecasting to project future sales trends

C : Einstein Chatbots for automating customer support chats

Answer: B

Question 3

What is the role of Salesforce Trust AI principles in the context of CRM system?

Options :

A : Guiding ethical and responsible use of AI

B : Providing a framework for AI data model accuracy

C : Outlining the technical specifications for AI integration

Answer: A

Question 4

How does an organization benefit from using AI to personalize the shopping experience of online customers?

Options :

A : Customers are more likely to share personal information with a site that personalizes their experience.

B : Customers are more likely to be satisfied with their shopping experience.

C : Customers are more likely to visit competitor sites that personalize their experience.

Answer: B

Question 5

Liam, a customer service director, wants to understand the general sentiment of customer feedback provided in emails to improve service levels.Which AI capability within Salesforce’s CRM should he utilize?

Options :

A : Einstein Bots

B : Einstein Sentiment Analysis

C : Einstein Analytics Data Discovery

Answer: B