Question 1

Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data using Al-powered predictions in Einstein Studio. Which use case works for this scenario?

Options :

A : Predict customer sentiment toward a promotion message.

B : Predict customer lifetime value of an account.

C : Predict most popular products from new product catalog.

Answer: B

Question 2

How can an organization best assess the overall effectiveness of Einstein Copilot after a few months of deployment?

Options :

A : By measuring the increase in overall company revenue

B : By collecting feedback through user satisfaction surveys

C : By analyzing the decrease in manual data entry tasks

D : By comparing the number of copilot actions available before and after deployment

Answer: B

Question 3

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to groundon the following data.Opportunity Products Events near the customer Tone and voice examplesHow should the AI Specialist obtain related items?

Options :

A : Call prompt initiated flow to fetch and ground the required data.

B : Create a flex template that takes the records in question as inputs.

C : Utilize a standard email template and manually insert the required data fields.

Answer: A

Question 4

A sales team is ready to start using a new prompt template that has been created and assigned to them. What must they do to execute the prompt template in their daily workflow?

Options :

A : Manually enter the prompt template each time

B : Select and run the template from the available options in Salesforce

C : Wait for the administrator to trigger the template for them

D : Create a duplicate of the template each time they need to use it

Answer: B

Question 5

An AI Specialist is creating a custom action in Einstein Copilot. Which option is available for the AI Specialist to choose for the custom copilot action?

Options :

A : Apex trigger

B : SOQL

C : Flows

Answer: C