Question 1

A sales team wants to identify the best next steps to take with their current opportunities to increase the chances of closing deals. Which Einstein for Sales feature can provide them with actionable recommendations?

Options :

A : Einstein Opportunity Scoring

B : Einstein Next Best Action

C : Einstein Lead Scoring

D : Einstein Email Composition

Answer: B

Question 2

A financial services company wants to automatically generate personalized investment advice for clients based on their financial profiles and market trends. The company is considering using Salesforce Prompt Builder to meet this need. In which situation is Prompt Builder most appropriate?

Options :

A : When the company wants to create a single, static report for all clients

B : When the company needs to manually curate investment advice for each client

C : When the company requires dynamically generated, personalized advice for each client based on real-time data

D : When the company prefers to send the same generic advice to all clients

Answer: C

Question 3

An organization wants to delegate the execution of predefined prompt templates to specific users who will generate content using these templates without altering them. Which user role should be assigned this task?

Options :

A : Content Creator

B : Salesforce Developer

C : Prompt Executor

D : System Administrator

Answer: C

Question 4

An Al Specialist is tasked with configuring a generative model to create personalized sales emailsusing customer data stored in Salesforce. The AISpecialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security anddata privacy are critical concerns for the client.How should the AI Specialist integrate the custom LLM into Salesforce?

Options :

A : Create an application of the custom LLM and embed it in Sales Cloud via iFrame.

B : Add the fine-tuned LLM in Einstein Studio Model Builder.

C : Enable model endpoint on OpenAl and make callouts to the model to generate emails.

Answer: B

Question 5

Universal Containers (UC) wants to enable its sales team with automatic post-call visibility intomention of competitors, products, and other custom phrases.Which feature should the AI Specialist set up to enable UC's sales team?

Options :

A : Call Summaries

B : Call Explorer

C : Call Insights

Answer: C