Question 1

ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

Options :

A : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration

B : Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.

C : Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

D : Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

Answer: B

Question 2

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

Options :

A : Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

B : Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C : Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

D : Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

Answer: B

Question 3

United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete.Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

Options :

A : Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs

B : Synchronize real time customer data between the two CRMs at the end of business day using batch updates.

C : Introduce customer data management system as a part of digital transformation to keep customer data up to date

D : Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM

Answer: A

Question 4

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

Options :

A : By automatically balancing order processing tasks across multiple orchestration items

B : By automatically balancing order processing tasks across multiple orchestration queues

C : By automatically queuing the fulfillment request to retry according to predefined retry policy.

D : By automatically queuing the fulfillment request to retry according to fallout analysis report.

Answer: C

Question 5

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Options :

A : Design order capture and order fulfillment flows

B : Design a quoting flow to negotiate price and discount approval process.

C : Design a contract creation and contract renewal flows

D : Design opportunity management flows and convert the opportunity to quote.

Answer: B,D