Question 1

What does the scheduler use as a basis when grading the suggested slots for an appointment?

Options :

A : The Work Type

B : The Work Rules

C : The Service Objectives

Answer: C

Question 2

What is defined here: "displays information about a work orderâ€™s service appointments, line items, asset history, and more."

Options :

A : Work Order Overview Screen

B : Salesforce Knowledge Integration

C : Service Reports

D : Geolocation Tracking

Answer: A

Question 3

Can service Appointment be viewed from the Service Appointment Tab?

Options :

A : No

B : Yes

Answer: B

Question 4

Which one is NOT one of the benefits which can be gotten via the Schedule Automation?

Options :

A : More Scheduled Appointments

B : Reduced average travel time.

C : Improved customer interaction.

Answer: C

Question 5

What does the "Immediately Follow" dependency imply?

Options :

A : One appointment cannot start until the other is completed, and they must be scheduled for the same day.

B : One appointment cannot start until the other is completed.

C : The appointments must start together.

D : The appointments must be scheduled back-to-back on the same day without any interruption, and they must be scheduled to the same resource.

Answer: D