Question 1

A new feature release in Salesforce will result in changes to the structure of certain objects that are used in an integration with an external system. What should be considered to ensure continued operation of the integration following the Salesforce update?

Options :

A : Inform the users about the upcoming changes

B : Review and adapt the integration to handle changes in the Salesforce object structure

C : Create backup Salesforce objects to replace the changed objects

D : Limit the number of API calls to the changed objects

Answer: B

Question 2

Your company, a retail business, is integrating Salesforce CRM with an external sales tracking system. The data includes customers’ names, customers’ purchase histories, the company’s sales strategy, and the names of products sold. Based on these integration requirements, which of the following correctly classifies the data?

Options :

A : Customers' names – Public, Customers' purchase histories – Public, Company-s sales strategy – Public, Names of products sold – Public

B : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Secure, Names of products sold – Public

C : Customers' names – Secure, Customers' purchase histories – Secure, Company-s sales strategy – Secure, Names of products sold – Secure

D : Customers' names – Confidential, Customers' purchase histories – Confidential, Company-s sales strategy – Confidential, Names of products sold – Confidential

Answer: B

Question 3

Your organization has a high-volume integration between Salesforce and an external system using REST APIs. The external system plans to have a major upgrade which might cause intermittent downtime. What should you consider to build resilience in this integration solution?

Options :

A : Increase the API call limit in Salesforce to accommodate more calls

B : Implement a retry mechanism for failed API calls

C : Move the integration to SOAP API instead of REST API

D : Update the external system-s credentials in Salesforce immediately after their system upgrade

Answer: B

Question 4

A retail company has decided to implement Salesforce as its CRM and wants to integrate it with its existing ERP system. The use case requires the real-time availability of sales and customer data between both systems. The company’s servers must maintain a high level of performance and avoid any downtime during business hours. Which of the following are the functional and non-functional requirements, respectively?

Options :

A : Integration of Salesforce with the ERP system, No downtime during business hours

B : Real-time availability of data, Integration of Salesforce with the ERP system

C : No downtime during business hours, Real-time availability of data

D : Integration of Salesforce with the ERP system, Real-time availability of data

Answer: A

Question 5

A multinational company uses Salesforce and wants to synchronize their Salesforce data with an on-premise database. They want to keep the synchronization interval as minimal as possible. What would be a trade-off or limitation in choosing a near-real-time data synchronization approach?

Options :

A : Increased complexity in handling conflict resolution

B : Increased Salesforce API call limits

C : Higher costs due to increased storage requirements

D : Decreased data reliability

Answer: B