Question 1

What is the main benefit of using a Knowledge article in an Agentforce Data Library?

Options :

A : Only the retriever for Knowledge articles allows for agents to access Knowledge from both inside the platform and on a customer's website.

B : It provides a structured, searchable repository of approved documents so the agent can retrieve reliable information for each inquiry..

C : The retriever for Knowledge articles has better accuracy and performance than the default retriever.

Answer: B

Question 2

Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow. How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

Options :

A : Invocable Apex

B : Flow Action

C : Einstein for Flow

Answer: C

Question 3

What does it mean when a prompt template version is described as immutable?

Options :

A : Only the latest version of a template can be activated.

B : Every modification on a template will be saved as a new version automatically.

C : Prompt template version is activated; no further changes can be saved to that version.

Answer: C

Question 4

How does the AI Retriever function within Data Cloud?

Options :

A : It performs contextual searches over an indexed repository to quickly fetch the most relevant documents, enabling grounding AI responses with trustworthy, verifiable information.

B : It monitors and aggregates data quality metrics across various data pipelines to ensure only highintegrity data is used for strategic decision-making.

C : It automatically extracts and reformats raw data from diverse sources into standardized datasets for use in historical trend analysis and forecasting.

Answer: A

Question 5

TheAgentforce Specialistof Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields were deemed sensitive and have been masked within Einstein's Trust Layer. Which steps should theAgentforce Specialisttake upon modifying the masked fields?

Options :

A : Turn off the Einstein Trust Layer and turn it on again.

B : Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response

C : Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.

Answer: B