Question 1

Which skill is MOST relevant to helping people through the change curve?

Options :

A : Time management.

B : Negotiation.

C : Decision-making.

D : Active listening.

Answer: D

Question 2

In a free format Timebox, when should reviews take place?

Options :

A : During the Kick-Off phase

B : Throughout the body of the Timebox.

C : During the Close.Out phase

D : After the Timebox has been completed

Answer: B

Question 3

What role is responsible for the delivery of the project from Foundations through to Deployment?

Options :

A : Business Sponsor

B : Business Visionary

C : Project manager

D : Technical Coordinator

Answer: C

Question 4

Which of the following statements, about selecting the appropriate communication channels for a change

initiative, are true?

If the aim is to achieve active engagement, then rich communication is essential.

Leaner channels are suitable where there is little chance of misinterpretation.

Options :

A : Only 1 is true.

B : Only 2 is true.

C : Both 1 and 2 are true.

D : Neither 1 nor 2 is true.

Answer: C

Question 5

According to the brain science of resistance, which of the key neural factors is an example of a fixed mindset?

Options :

A : Routine seeking.

B : Emotional reaction to forced change.

C : Cognitive rigidity.

D : Short-term focus.

Answer: C