Cumulus Pharma uses Agentforce Life Sciences for Customer Engagement Sprints to manage twoweek execution cycles. Key Account Managers (KAMs) are marking their sprints as œFinished in the picklist, but the system does not recognize them as closed for reporting purposes. The picklist value must map to the system state. Where should the Agentforce Life Sciences Consultant configure this mapping? 

Cumulus Pharma wants its field sales reps to quickly see whether an account is a target account in their assigned territory alongside other key attributes. Using the out-of-the-box Provider Card template, the team needs additional indicators so that targeted accounts display œTarget and nontargeted accounts display œNot Target. How should the Agentforce Life Sciences Consultant configure this requirement?

A field sales rep is ready to capture a Healthcare Providers (HCPs) signature on an iPad for a sample drop-off. For Food and Drug Administration (FDA) 21 CFR Part 11 compliance, the system must capture the image of the signature and create a non-editable audit trail linking the signature to the specific samples and timestamp. Which Agentforce Life Sciences for Customer Engagement feature should an Agentforce Life Sciences Consultant enable to support this rigorous audit requirement?

Cumulus Pharmas field sales reps use the Medical Insights feature in Agentforce Life Sciences for Customer Engagement to record insights from their engagements with Healthcare Providers (HCPs). Sales leadership determines that all reps in a territory can benefit from medical insights captured from HCPs in that territory. Which out-of-the-box configuration makes it possible for reps in the same territory to collaborate on medical insights?

Cumulus Pharma wants to visualize the complex web of relationships for a Healthcare Provider (HCP). The HCP is employed by one hospital, affiliated with two additional hospitals, and is a Key Opinion Leader (KOL) for a research study. Field sales reps need a single, interactive visual graph embedded on the HCPs record page so they can see and navigate to the related records without clicking multiple related lists. Which feature should an Agentforce Life Sciences Consultant implement?