Smartly Prepare Exam with Free Online Apple-Device-Support Practice Test

We offer the latest Apple-Device-Support practice test designed for free and effective online Apple Device Support Exam (SUP-2025) certification preparation. It's a simulation of the real Apple-Device-Support exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

If you need to reformat and reinstall a copy of macOS on a Mac with an Intel processor that does not include a T2 Security chip, what would you do?

Options :

A : Use Disk Utility in /Applications/Utilities to reformat the Mac and then download a new copy of macOS using Safari.

B : Revive and Restore the Mac using Apple Configurator.

C : Use the Erase Assistant.

D : Reboot into Recovery Mode and utilize Disk Utility to erase the hard disk and then use Recovery Tools to reinstall a fresh copy of macOS.

Answer: D

Question 2

Lindsey's iPad won't charge. She's using the original Apple power adapter and cable that came with it.

Which troubleshooting step should you try to help Lindsey?

Options :

A : Select Reset Network Settings from Transfer and Reset iPad.

B : Enable Optimized Battery Charging in iPad Settings.

C : Force restart her iPad.

D : Back up her iPad, then erase all content and settings.

Answer: C

Question 3

The University's MDM administrator configures Setup Assistant to skip FileVault on a managed Mac. What happens to the user when FileVault is skipped during Setup Assistant?

Options :

A : The user can't turn on FileVault.

B : The user is required to turn on FileVault.

C : The user can turn on FileVault.

D : The user is prompted to turn on FileVault.

Answer: A

Question 4

Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Options :

A : Restore

B : Revive

C : Update

D : Erase all Content and Settings

Answer: B

Question 5

What should you use to troubleshoot macOS installation issues?

Options :

A : Single user mode

B : Installer log

C : macOS Recovery Assistant

D : Apple Diagnostics

Answer: B