Question 1

A user tries to use Erase All Content and Settings with their organization-owned iPhone. But the option is dimmed. Why is this option dimmed?

Options :

A : Their iPhone has a restriction that prevents the user from erasing it.

B : Their iPhone is experiencing a software issue and must be restored.

C : Their iPhone is running a previous iOS version and must be updated first.

D : Their iPhone doesn’t support the feature.

Answer: A

Question 2

The University's MDM administrator configures Setup Assistant to skip Location Services on a

managed iPad. What happens when Location Services is skipped during Setup Assistant?

Options :

A : The user can turn on Location Services.

B : The user can't configure Location Services.

C : The user is required to turn on Location Services.

D : The user is prompted to turn on Location Services.

Answer: B

Question 3

Lindsey's iPad won't charge. She's using the original Apple power adapter and cable that came with it.

Which troubleshooting step should you try to help Lindsey?

Options :

A : Select Reset Network Settings from Transfer and Reset iPad.

B : Enable Optimized Battery Charging in iPad Settings.

C : Force restart her iPad.

D : Back up her iPad, then erase all content and settings.

Answer: C

Question 4

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options :

A : Do Not Disturb

B : Focus filter

C : Shortcut automation

D : Focus schedules

Answer: B

Question 5

Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Options :

A : Restore

B : Revive

C : Update

D : Erase all Content and Settings

Answer: B