Question 1

You are tasked with enhancing security by enforcing 2-Step Verification (2SV) for your organization. A user reports that they are unable to set up 2SV using a hardware security key. What is the most likely reason for this issue?

Options :

A : The hardware security key is not compatible with Google Workspace.

B : The user’s account is not part of an organizational unit (OU) with 2SV enforcement enabled.

C : The user has not installed the Google Authenticator app on their mobile device.

D : The user is using an outdated browser that does not support WebAuthn.

Answer: D

Question 2

Your IT department maintains a shared drive for internal training materials. A contractor is hired to update these materials and requires Editor access to some files in the shared drive. The organization’s external sharing policy is set to "Restricted." What action should you take?

Options :

A : Enable external sharing for the shared drive and grant the contractor Editor access only to the required files.

B : Change the organization-s external sharing setting to "Anyone with the link" temporarily for the contractor.

C : Add the contractor to the IT department’s shared drive with the Editor role.

D : Move the files the contractor needs to edit to their personal Google Drive and grant them Editor access there.

Answer: A

Question 3

You receive a request from a user who accidentally deleted a Google Calendar event two weeks ago. The event included critical meeting notes and attendee lists. The user needs the event restored as soon as possible, retaining all related metadata. What should you do?

Options :

A : Enable Google Takeout for the user, and ask them to recover the event from the exported data.

B : Open a support ticket with Google Support to request the restoration of the deleted event.

C : Open the Google Calendar Audit Log in the Admin console and retrieve the event details for the user.

D : Open the user’s account in the Google Workspace Admin console. Select the user account, click Restore Data, specify the appropriate date range, choose Calendar as the application, and click Restore.

Answer: D

Question 4

Your organization has contractors working on specific projects, and they have been assigned accounts in a dedicated organizational unit in Google Workspace. The contractors should only be able to see the profiles of users on their specific project when using Google Workspace apps like Contacts or Gmail. Additionally, contractors must not have access to the profiles of users from other projects. What should you do?

Options :

A : Set Directory visibility to No users for the contractors’ organizational unit.

B : Use a custom directory visibility setting to include only the contractors’ organizational unit and enable "Group-based visibility." Add a project-specific group to control access.

C : Enable contact sharing in Sharing settings, but exclude contractors’ organizational unit from the settings.

D : Set up separate domains for contractors and use domain-level restrictions to block visibility of user profiles.

Answer: B

Question 5

A user reports that an entire shared folder was accidentally deleted from Google Drive. The folder was deleted five days ago, and it contained collaborative files critical to a current project. You need to restore the folder quickly, ensuring that sharing permissions and metadata are preserved. What should you do?

Options :

A : Enable Google Takeout for the user and instruct them to export and restore the deleted folder content from their Google Drive archive.

B : Open a ticket with Google Support to request recovery of the deleted folder.

C : Use Google Vault to search for the folder. Export the folder content in a compressed format, then upload the folder back into the user’s Drive.

D : Search for the user’s account in the Google Workspace Admin console. Select the user account. Click Restore Data, then select the correct date range. Select More Options, Drive as the application, and click Restore.

Answer: D