Question 1

Which of the following cannot be used with Account Teams?

Options :

A : Apex Triggers

B : Validation Rules

C : Buttons and Links

D : Process Builder

E : Profiles

Answer: A

Question 2

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently, or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.

Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

Options :

A : Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.

B : Grant access to resellers and partners by providing Partner Community licenses.

C : Grant access to resellers and partners by providing Customer Community licenses.

D : Grant access to resellers and partners by providing Customer Community Plus licenses.

Answer: B

Question 3

Outbound messaging uses the notifications() call to send ______ messages.

Options :

A : apex

B :

SOAP

C :

REST

Answer: B

Question 4

Which Salesforce product expands the Quoting funcitonalitiy?

Options :

A : CPQ

B : Salesforce Quote

C : Quote Lightning

D :

Quote Lightning Maker

Answer: A

Question 5

Can the Customer 360 Data Manager perform De-duplication functions?

Options :

A : No

B : Yes

Answer: B