Smartly Prepare Exam with Free Online BA-201 Practice Test

We offer the latest BA-201 practice test designed for free and effective online Salesforce Certified Business Analyst certification preparation. It's a simulation of the real BA-201 exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Exam Code: BA-201
Exam Questions: 313
Salesforce Certified Business Analyst
Updated: 26 Aug, 2025
Viewing Page : 1 - 32
Practicing : 1 - 5 of 313 Questions
Question 1

A business analyst at Universal Containers is converting a requirements document into user stories for upcoming Manufacturing Cloud deployment. The first requirement is "finance needs a time tracking sys containers." Which option best represents the "IF component of the INVEST checklist to make a good user story from this requirement?

Options :
Answer: B

Question 2

A business analyst (BA) at Universal Containers (UC) has been asked to improve the user experience (UX) of marketing employee who manages webinar data. The chief marketing officer (CMO) thinks the UX issues are related to standard Salesforce Campaign functionality that misaligns with UC s business requirements. The BA surveyed the marketing group about their pain points and was surprised to discover that their concerns differ from the CMOs theory about issues with the UX of Campaigns in Salesforce. Which influencing style should the BA use when presenting their findings to the CMO and other stakeholders?

Options :
Answer: A

Question 3

The development team at Universal Containers is reviewing several stories to be added to the current sprint. The team is having trouble with a particular story about an Opportunity email alert and is unsure about which type of testing is needed. What should the business analyst review and revise to provide more clarity to the team?

Options :
Answer: C

Question 4

A business analyst (BA) at Universal Containers (UC) has been asked to evaluate a business process at a high level and in detail, while also keeping regulatory considerations in mind. Management wants to use the output from the BA's evaluation to inform decisions about UC's future implementations of Sales Cloud and Service Cloud. What should the BA use for their evaluation?

Options :
Answer: C

Question 5

A business analyst is gathering requirements for an automation that triggers tasks when an opportunity status changes. The requirement is that the system must alert the finance team when an opportunity is won. What is an example of a well-written user story in this scenario?

Options :
Answer: A

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