As a business analyst at a logistics company that is planning to adopt new technology to improve delivery times. However, there is significant resistance from the operations team due to past experiences with failed implementations. Your manager has asked you to develop a strategy to address these concerns and ensure a smooth transition. What is the BEST initial step to gain the team's buy-in and address their concerns?

Carla, a process improvement consultant, has been hired by a logistics company to enhance their warehouse operations. After observing the current processes, she identifies several inefficiencies in inventory management and order processing. Carla proposes a series of changes involving automation tools and revised workflow protocols.What is the main focus of Carla’s proposed changes?

Sarah, a Business Analyst, is tasked with evaluating the impact of a new software tool that automates invoice processing in a large corporation. She needs to perform a CATWOE analysis to understand different perspectives related to the system implementation.Which of the following best represents the 'Customers' in Sarah's CATWOE analysis of the new automated invoice processing system?

In the development of a new online shopping platform, the project manager, Susan, needs to categorize stakeholders using RACI. The marketing team will design promotions, and the web development team is responsible for the platform’s technical aspects. The CEO has the final say in all strategic decisions. How should Susan categorize the web development team in the RACI matrix?

Tom, an IT manager, is tasked with assessing whether the current IT infrastructure can support the deployment of a new real-time data analytics platform. He is considering hardware capabilities, software requirements, and the need for potential system upgrades. What type of feasibility is Tom evaluating?