Question 1

What are some key elements of setting the stage for a successful facilitation session?

Options :

A : Managing the participant-s emotions

B :

Presenting technical information

C : Establishing goals and objectives

D : Planning the seating arrangement

Answer: C

Question 2

During a conflict facilitation, what should a facilitator do if emotions escalate?

Options :

A : Encourage both parties to express their feelings and emotions

B : Ignore the emotions and continue with the discussion

C : Intervene and defuse the emotions respectfully

D : Escalate the situation further to bring resolution

Answer: C

Question 3

What is the ideal size for a group during the orientation stage?

Options :

A : Around 5-7 participants for effective interaction and discussion

B : Only 2-3 participants to avoid conflicts

C : As large as possible to gather more diverse perspectives

D : It doesn't matter, any size will do

Answer: A

Question 4

In a facilitation practice, what does the acronym 'SHH' stand for in the context of active listening?

Options :

A : Silence, Honor, Hear

B : Speak, Hear, Help

C : Share, Hide, Hurt

D : Seek, Honor, Hear

Answer: D

Question 5

What is the primary goal of a facilitator when forwarding the action?

Options :

A : To critique the ideas presented

B : To control the conversation

C :

To guide the group towards a specific outcome

D : To let the group decide on its own

Answer: C