Question 1

What is the purpose of developing a clear vision of the future state?

Options :

A : To facilitate developing an organizations operating state after change is adopted

B : To direct the focus of the actual change results and anticipated outcomes

C : To describe the key parameters that measure when goals and objectives are attained

D : To establish key objectives and goals that define the progress toward the change

Answer: B

Question 2

The project sponsor has a general understanding of his role but wants to learn more about his responsibilities and how he will be coached and supported in fulfilling his role. What deliverable provides this information?

Options :

A : Sponsorship plan

B : Sponsor alignment assessment

C : Sponsor strategy

D : Sponsor assessment

Answer: A

Question 3

Which components of the change management plan need to be completed prior to executing the plan?

Options :

A : Resources, strategies, timelines, communications and learnings

B : Timelines, communications, and project plan

C : Project schedule, stakeholder engagement plan and resource plan

D : Benefits analysis, resource plan and sustainability plan

Answer: C

Question 4

What should happen if a communications strategy is successfully developed and implemented?

Options :

A : Stakeholders should understand the purpose of the change

B : Stakeholders should be adaptable and focused on the future

C : Stakeholders should know how to change

D : Stakeholders should be able to change

Answer: A

Question 5

What are the two inputs in a change impact and readiness strategy that are critically important?

Options :

A : Stakeholder engagement strategy and change impact assessment

B : Stakeholder engagement strategy and impact results

C : Stakeholder engagement and resource plan

D : Stakeholder engagement strategy and sponsors budget

Answer: A