Question 1

What facility management systems' software retains assets building performance with standardized key performance metrics?

Options :

A : Integrated Workplace Management System

B : Building Automation System

C : Building Information Modeling System

D : Computerized Maintenance Management System

Answer: A

Question 2

Asbestos was removed from some piping during a small weekend renovation when the building was not occupied. The contractor appears to have removed it properly but pointed out that the same material was used throughout the facility. What is your first step in dealing with the contractor's action?

Options :

A : Hire a specialty consultant to develop an Operations and Maintenance plan to deal with the asbestos issue.

B : Do nothing; as long as it is enclosed, people are safe enough.

C : Begin an ongoing removal program after hours under tight supervision.

D : Immediately remove people from the facility.

Answer: A

Question 3

When gathering customer satisfaction feedback about FM performance from organizational executives, facility occupants and building visitors, which of the following measurement principles would be most likely to apply?

Options :

A : Surveys should be used with all three stakeholder groups to ensure statistical inferences can be drawn.

B : Different measurement techniques would be required for the stakeholder groups.

C : Joint planning meetings should be used in conjunction with comment cards.

Answer: B

Question 4

What is the proper goal of contingency planning?

Options :

A : Enable essential functions to recover to an acceptable level of performance within a required timeframe

B : Achieve the greatest level of functionality with the least use of recovery resources

C : Return essential function to its normal level in the shortest time possible

D : Allow an essential function to continue without any visible sign of interruption or discontinuity

Answer: A

Question 5

Your organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually. Building #1 can house 500 people and building #2 can house 580 people. Your company's benchmark is $2,000.00 per person per year for leased space. Which building has a lower cost per sq. ft.?

Options :

A : Building #1 has a lower cost per sq. ft

B : Building #1 and Building #2 are the same cost per sq. ft.

C : Building #1 has a lower cost per person.

D : Building #2 has a lower cost per sq. ft.

Answer: B