Question 1

An HR manager for a small company needs to communicate a new dress code policy to all employees. To ensure that employees receive consistent messaging about this new policy, which of the following communication channels should the HR manager use?

Options :

A : Horizontal

B : Informal

C : Upward

D : Downward

Answer: D

Question 2

Which of the following modified work arrangements is designed to help employees with permanent disabilities who have either not been successful in competitive work environments or require substantial support to return to work?

Options :

A : Supported and sheltered work

B : Work trials

C : Gradual work exposure

D : Light-duty work

Answer: A

Question 3

Evaluating trainees' performance with a 360Â° feedback system aligns best with which level of the Kirkpatrick Model of Training Evaluation?

Options :

A : Results

B : Reaction

C : Behaviour

D : Learning

Answer: C

Question 4

Which major category of workplace stressors is an employee experiencing when they are struggling with work-family conflict?

Options :

A : Role stressors

B : Work scheduling stressors

C : Job content and control stressors

D : Job security and progression stressors

Answer: B

Question 5

Which of the following activities can identify new safety hazards and ensure hazard controls are functioning effectively?

Options :

A : Re-engineering

B : Auditing

C : Training

D : Substitution

Answer: B