Question 1

Best practice for managing email is to

Options :

A : Keep email indefinitely to avoid spoliation.

B : Keep only those emails that are needed, for as long as they are needed.

C : Delete email on a regimented schedule.

D : Allow employees to manage their own email as they choose.

Answer: B

Question 2

What component within an enterprise search engine digests Web pages and information received from databases and file directories in order to extract pertinent metadata and text?

Options :

A : Indexer

B : Document processor

C : Crawler

D : Content categorizer

Answer: B

Question 3

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

Question 4

Which of the following are possible approaches to defining enterprise content classification structures? (Choose 2)

Options :

A : Enterprise taxonomy

B : Controlled vocabulary

C : Collaborative folksonomy

D : Enterprise data syndication

Answer: A,C

Question 5

A committee has to periodically develop and publish meeting agendas, meeting minutes, and reports. Which of the following tools would provide the most effective collaboration?

Options :

A : Blog

B : Email

C : Wiki

D : Microblogging

Answer: C