Question 1

Best practice for managing email is to

Options :

A : Keep email indefinitely to avoid spoliation.

B : Keep only those emails that are needed, for as long as they are needed.

C : Delete email on a regimented schedule.

D : Allow employees to manage their own email as they choose.

Answer: B

Question 2

Key components of a successful email management program include which of the following? (Choose 2)

Options :

A : Utilizing technology as the main program driver

B : Developing policies and procedures

C : aTaking into consideration business processes

D : Managing email in distributed environment

Answer: B,C

Question 3

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 4

Transactional content management solutions focus on which of the following activities? (Choose 2)

Options :

A : Document imaging

B : Document collaboration

C : Records management

D : Content analytics

Answer: A,C

Question 5

Which of the following are possible approaches to defining enterprise content classification structures? (Choose 2)

Options :

A : Enterprise taxonomy

B : Controlled vocabulary

C : Collaborative folksonomy

D : Enterprise data syndication

Answer: A,C