Question 1

An organization has an issue with identifying the most recent version of information stored on shared drives. The organization should do which of the following to resolve this issue?

Options :

A : Migrate to a document management solution.

B : Establish naming conventions for versions.

C : Create spreadsheets with versioning information

D : Implement a records management program.

Answer: A

Question 2

When an organization develops a social media policy, it should include

Options :

A : Guidelines for grammar.

B : References to applicable regulations.

C : Access control procedures for social media

D : A link to yearly risk-assessment reports.

Answer: B

Question 3

Key components of a successful email management program include which of the following? (Choose 2)

Options :

A : Utilizing technology as the main program driver

B : Developing policies and procedures

C : aTaking into consideration business processes

D : Managing email in distributed environment

Answer: B,C

Question 4

Best practice for managing email is to

Options :

A : Keep email indefinitely to avoid spoliation.

B : Keep only those emails that are needed, for as long as they are needed.

C : Delete email on a regimented schedule.

D : Allow employees to manage their own email as they choose.

Answer: B

Question 5

What component within an enterprise search engine digests Web pages and information received from databases and file directories in order to extract pertinent metadata and text?

Options :

A : Indexer

B : Document processor

C : Crawler

D : Content categorizer

Answer: B