Question 1

From which of the following can the Managed by group be configured and synchronised to the underlying group or class of Configuration Items (CIs)? (Choose 2)

Options :

A : Technology Management Services

B : Business Services

C : Business Service Offerings

D : CI Class Manager

E : Technology Management Offerings

Answer: D,E

Question 2

What are 3 pillars to focus on to achieve a successful data foundation?

Options :

A : Compliance

B : Insight

C : Correctness

D : Completeness

E : Ingest

F : Govern

Answer: B,E,F

Question 3

Which of the following is the key distinction between a Hosting Rule and a Containment Rule when defining Dependent Relationships in CI Class Manager?

Options :

A : Containment rules apply to applications, while hosting rules apply to hardware.

B : Hosting rules are one level deep and always involve resources that are either physical or virtual hardware.

C : Containment rules enforce data integrity, while hosting rules prevent duplicates.

D : Hosting rules only apply to relationships discovered by Service Mapping.

Answer: B

Question 4

A CMDB Analyst needs to continuously identify data gaps in the CMDB structure by finding all Business Applications that are not currently related to any Application Service (i.e., they are not deployed). The analyst needs the result set to be automatically generated and saved weekly for review by the CMDB governance board. Which CMDB Workspace feature is best suited for building and automating this complex, relationship-based analysis?

Options :

A : CMDB Query Builder scheduled reports.

B : CI Class Manager Reconciliation Rules.

C : CMDB Data Manager policies.

D : Duplicate CI Remediator wizard.

Answer: A

Question 5

In CI Class Manager, which element controls whether a CI class is visible and filterable in the "Configuration Item" reference field on ITSM forms (such as Incident, Problem, Change), helping to reduce clutter for end users?

Options :

A : CI Identifier

B : Extensible flag

C : Managed By Group

D : Principal Class

Answer: D