Question 1

When using the HAM application, what happens when you create a new transfer order line on a transfer order?

Options :

A : The asset(s) listed in the transfer order line are automatically transferred to the new stockroom

B : The transfer order line is automatically placed in a state of Ready for fulfilment

C : A transfer order line task is automatically created to move the transfer order line from one stage to another

D : A transfer order line task is automatically created to validate enough stock exists

E : The asset(s) listed in the transfer order line are automatically readied for shipment

Answer: C

Question 2

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Options :

A : procurement_user

B : inventory_admin

C : itil

D : discovery_admin

E : asset

Answer: C

Question 3

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

Options :

A : Select Exclude from content service on the Normalization tab of the hardware model record

B : Click the Exclude button on the hardware model record

C : Click the Opt-out button on the hardware model record

D : Select Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Question 4

How often are the tabs in the Hardware Asset dashboard updated?

Options :

A : Daily based on scheduled job

B : Hourly

C : In real time

D : Every 15 minutes

Answer: A

Question 5

Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?

Options :

A : Asset tag

B : Display name

C : Model category

D : Model number

E : Asset tracking unit

Answer: C