Question 1

Configuration items (CIs) track what type of information? (Choose two.)

Options :

A : Financial

B : Operational

C : Lifecycle

D : Contractual

E : Relationship

Answer: A,C

Question 2

What is the focus of asset management?

Options :

A : Financial tracking of an organization-s property

B : Financial tracking of the organization-s network

C : Building of the organization-s property

D : Building the elements that create the organization-s network

Answer: A

Question 3

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

Options :

A : Financial

B : Lifecycle

C : Contractual

D : Operational

E : Relationship

Answer: A,C

Question 4

When does an asset’s lifecycle begin?

Options :

A : When an asset request is fulfilled

B : Upon the asset deployment

C : When the asset is procured

D : Upon the asset’s request

Answer: C

Question 5

Which ServiceNow role enables the user to perform actions related to incident, problem, change, and configuration management?

Options :

A : procurement_user

B : inventory_admin

C : itil

D : discovery_admin

E : asset

Answer: C