Question 1

Which catalogs support the request and procurement process? (Choose three.)

Options :

A : Product Catalog

B : Vendor Catalog

C : Asset Catalog

D : Service Catalog

E : Procurement Catalog

Answer: B,C,D

Question 2

An asset record tracks which data that is NOT part of configuration management? (Choose three.)

Options :

A : Lifecycle data

B : Contractual data

C : Financial data

D : Logical data

E : Operational data

Answer: A,B,C

Question 3

What information would you track for a configuration item (CI) versus an asset? (Choose two.)

Options :

A : Financial

B : Lifecycle

C : Contractual

D : Operational

E : Relationship

Answer: A,C

Question 4

How do you prevent normalization information for a specific hardware model from being sent to the ServiceNow Content Service?

Options :

A : Select Exclude from content service on the Normalization tab of the hardware model record

B : Click the Exclude button on the hardware model record

C : Click the Opt-out button on the hardware model record

D : Select Opt-out from content service on the Normalization tab of the hardware model record

Answer: A

Question 5

Configuration items (CIs) track what type of information? (Choose two.)

Options :

A : Financial

B : Operational

C : Lifecycle

D : Contractual

E : Relationship

Answer: A,C