Question 1

What are the different ways that data can enter the ServiceNow platform? Select 3 Answers from the below options.

Options :

A : Import Sets

B : Outbound Integration

C : Inbound Email Actions

D : Browser Interactions

Answer: A,C,D

Question 2

On the HR Case form, some HR Services have associated Response templates.

What determines which HR Services have Response Templates?

Options :

A : The HR Criteria on the HR Service

B : The HR Criteria on the Response Template record

C : The table and conditions on the Response Template record

D : The User Criteria on the HR Service

Answer: C

Question 3

What is the role of Trigger conditions in activity sets?

Options :

A : It defines specific employees to the activity set targets.

B : It defines when the activity set should be initiated.

C : It defines order number for the activity set.

D : It defines the relationships between fields in various tables.

Answer: B

Question 4

What role is required to assign scoped HR roles?

Options :

A : HR Admin [sn_hr_core.admin]

B : HR Manager [sn_hr_core.manager]

C : LE Admin [sn_hr_le.admin]

D : HR Basic [sn_hr_core.basic]

Answer: A

Question 5

Which module provides a user-friendly interface for creating new HR Skills and assigning HR skills to members of the HR department?

Options :

A : Skills Routing

B : Skills Management

C : Manage HR Skills

D : Skills Definition

Answer: B