Question 1

Which of the following scenarios could result in scheduling conflicts in a change request?

Select 3 Answers from the below options.

Options :

A : When scheduled during an approved maintenance window for the associated CIs

B : When scheduled when the assignee of a change request is already assigned to another change request scheduled on the same date and time

C : When scheduled during a blackout time period

D : When scheduled during a time period that conflicts with other changes for related CIs

Answer: B,C,D

Question 2

What application allows you to create or edit a catalogue item using a visual and guided experience along with specified restrictions?

Options :

A : Catalog Builder

B : Flow Designer

C : Maintain Items

D : Process Automation Designer

Answer: A

Question 3

A user with role catalog_editor can maintain catalog items but he/she CANNOT update catalog definitions.

Options :

A : True

B : False

Answer: B

Question 4

Which application provides a centralised location for creating, categorising, viewing, and governing information related to the flow of work through ServiceNow?

Options :

A : Data Separation

B : Performance Analytics

C : Knowledge Management

D : Configuration Management

Answer: C

Question 5

Which of the following is NOT a valid option in the Type field in the Catalog Client Script form?

Options :

A : onClick

B : onLoad

C : onSubmit

D : onChange

Answer: A