Question 1

By default, which ServiceNow role can read, but not create, a custom license script?

Options :

A :

sam_developer

B : sam_user

C : sam_reconcile_user

D : sam_admin

Answer: C

Question 2

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

Options :

A : Publisher License Metrics

B : All Publishers

C : Publishers Out of Compliance

D : Publisher Software Models

E : Publisher Compliance

F : Pinned Publishers

Answer: A,D

Question 3

ServiceNow Performance Analytics identifies a trend that use of a certain software package has reduced over time. This is a potential indicator of what?

Options :

A : Your company is under-licensed for the product.

B : Your company needs to renegotiate your contract to get better pricing.

C : Your company is over-licensed for the product.

D : Your company needs to retire the unused entitlements.

Answer: C

Question 4

In addition to creating a new purchase order for software licenses, additional remediation options are available in Software Model results to: (Choose two.)

Options :

A : Remove Unallocated Installs

B : Remove Duplicate Allocations

C : Remove Unlicensed Installs

D : Remove Blacklisted Installs

Answer: B,C

Question 5

Which of the following data elements are key to an effective Software Asset Management practice within SeiviceNow? (Choose four.)

Options :

A : Software allocations

B : Software models

C : Foundation data

D : Software contracts

E : Software entitlements

Answer: A,B,C,E