Question 1

By default, which ServiceNow role can read, but not create, a custom license script?

Options :

A :

sam_developer

B : sam_user

C : sam_reconcile_user

D : sam_admin

Answer: C

Question 2

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

Options :

A : Fix script

B : Scheduled job

C : Business rule

D : Integration

E : Workflow

Answer: B,D

Question 3

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options :

A : Nothing happens.

B : The user-s manager must approve or decline the reclamation.

C : The reclamation candidate is removed from the candidate list.

D : The software is reclaimed since it was not in use.

Answer: B

Question 4

Which related list is NOT available from the software model on the License Workbench?

Options :

A : Unlicensed Subscriptions

B : Unlicensed Software Products

C : Rernediation Options

D : License Metric Results

Answer: B

Question 5

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

Options :

A : ServiceNow Service Mapping

B : HP UCMDB

C : Microsoft SCCM

D : ServiceNow Discovery

E : ServiceNow Orchestration

Answer: A,D