Question 1

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

Options :

A : Service Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

B : The MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

C : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

D : Service Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance

Answer: B

Question 2

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string? 2014/02/07-17:49:36

Options :

A : Delimiter of space and position 1

B : Delimiter of / and position 0

C : Delimiter of / and position of 1

D : Delimiter of 2014 and position 1

Answer: D

Question 3

In Event Management, which of the following rules allows for automatic task creation?

Options :

A : Alert Management

B : Event

C : Task

D : Alert Correlation

Answer: A

Question 4

When running Service Mapping discovery, which of the following represents the root cause of the error? “Failed to access target system. Access is denied”

Options :

A : SSO authentication error

B : CLI permissions error

C : Applicative permissions error

D : Windows authentication error

Answer: A

Question 5

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

Options :

A : Workflow Log

B : Discovery Log

C : System Log

D : ECC Log

Answer: B