Exam Code: CIS-SM
Exam Questions: 108
Certified Implementation Specialist - Service Mapping
Updated: 26 Nov, 2025
Viewing Page : 1 - 11
Practicing : 1 - 5 of 108 Questions
Question 1

When running Service Mapping discovery, which of the following represents the root cause of the error? “Failed to access target system. Access is denied” 

Options :
Answer: A

Question 2

In Service Mapping, which one of the following can be useful in determining which Patterns, Identification Sections, Connection Sections, and Steps are tried?

Options :
Answer: B

Question 3

Which one of the following describes how a MID Server communicates with a ServiceNow instance? 

Options :
Answer: A

Question 4

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string? 2014/02/07-17:49:36

Options :
Answer: D

Question 5

In Event Management, which of the following rules allows for automatic task creation? 

Options :
Answer: A

Viewing Page : 1 - 11
Practicing : 1 - 5 of 108 Questions

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