Question 1

Which of the following is a method of expressing the concept that the outputs of a process are a function of all the inputs to the process?

Options :

A : Y = f(Xn)

B : RTY > 90%

C : Yield = Effort

D : Flow = Demand

Answer: A

Question 2

Six Sigma refers to a process whose output has at least 95% of its data points within 6 Standard Deviations from the Mean.

Options :

A : True

B : False

Answer: B

Question 3

A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?

Options :

A : Fishbone Diagram

B : SIPOC

C : X-Y Matrix

D : Pareto Chart

Answer: A

Question 4

The following Business Case is constructed properly.

''During 2009 the commercial loan division experienced a 2.7?fault rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.''

Options :

A : True

B : False

Answer: A

Question 5

Upon completion of a project a Belt must complete the Documentation Plan then transfer responsibility for this to the ____________________.

Options :

A : Project Review Committee

B : Division Manager

C : Sales Team

D : Process Owner

Answer: D