Question 1

A manufacturing company seeking to improve load planning and tendering, status tracking, and appointment scheduling processes of inbound management would implement which of the following technologies?

Options :

A : Distribution requirements planning (DRP)

B : Enterprise resources planning (ERP)

C : Transportation management system (TMS)

D : Warehouse management system (WMS)

Answer: C

Question 2

From a strategic customer relationship management (CRM) perspective, a company should strive to:

Options :

A : not refuse to do business with a customer.

B : provide customer intimacy to all customers.

C : realize that the same approach may be inappropriate for all customers.

D : realize that all customers desire close relationships with the company.

Answer: D

Question 3

Which of the following port-related issues constitutes the greatest challenge when considering the use of post-panamax container ships?

Options :

A : Number of ships available

B : Available workforce

C : Railway connections

D : Bridge clearance

Answer: D

Question 4

Which of the following rules specifies whether the importer or exporter is responsible for insuring cargo?

Options :

A : World Trade Organization (WTO) rule

B : Lloyds of London rule

C : Incoterms® rule

D : Shipper’s rule

Answer: A

Question 5

Which of the following attributes best represents how an organization regards the relationship between the cost of lost sales and inventory costs?

Options :

A : Willingness to spend increasing amounts on inventory to decrease lost sales at a greater rate

B : Willingness to spend increasing amounts on inventory but expect only minor changes in lost sales

C : Unwillingness to spend increasing amounts on inventory because they see no correlation between inventory costs and the cost of lost sales

D : Unwillingness to spend increasing amounts on inventory even though they understand that an inverse relationship exists between inventory costs and the cost of lost sales

Answer: C