Question 1

Meeting customer demand is a key customer service requirement. Which of the following is the lean way of determining the customer service demand rate?

Options :

A : Production leveling

B : Overall equipment effectiveness

C : Cycle time

D : Takt time

Answer: D

Question 2

Which technique is used to determine the root cause of a defect by tracing back through the process?

Options :

A : Plan Do Check Act (PDCA)

B : Root Cause Analysis (RCA)

C : Failure Mode and Effects Analysis (FMEA)

D : Design of Experiments (DOE)

Answer: B

Question 3

SME sponsors a wide range of educational activities which of the following would not count as continuing education for maintaining one's certification?

Options :

A : Participating in a Society sponsored Conference

B : Reading technical publications related to manufacturing

C : Enrolling in an SME supported In-Plant course

D : Attending an SME sponsored topic not related to the Body of Knowledge

Answer: D

Question 4

Which of the following is a non-destructive testing method used to detect internal defects in materials?

Options :

A : Tensile testing

B : Fatigue testing

C : Ultrasonic testing

D : Hardness testing

Answer: C

Question 5

Which assembly method would be used when a specific operation is performed many times on one or a few parts?

Options :

A : Synchronous assembly.

B : Non-synchronous assembly.

C : Single-station assembly.

D : Continuous-motion assembly.

Answer: C