Question 1

Which of the following would be an appropriate metric to align with a goal of “Delivery of programs on time, on budget, and meeting requirements and quality standards”?

Options :

A : Percent of stakeholders satisfied with program/project quality

B : Percent of business staff satisfied that IT service delivery meets agreed service levels

C : Level of user satisfaction with the quality and availability of I&T-related management information

Answer: A

Question 2

When Tailoring a governance system, what would be the MOST appropriate level of threat landscape for an enterprise in the health care sector?

Options :

A : Normal

B : Low

C : High

D : Critical

Answer: C

Question 3

Which of the following BEST describes the “managed innovation” management objective of the COBIT core model?

Options :

A : Optimize available IT capabilities to support the IT strategy and roadmap

B : Achieve competitive advantage, improve customer experience and improve operational effectiveness.

C : Support the digital transformation strategy of the organization and deliver the desired value.

Answer: B

Question 4

When considering the role of IT design factor, and the design factor value is strategic, which of the following should be a management objective priority?

Options :

A : Managed innovation (APO04)

B : Managed quality (AP011)

C : Managed relationships (APO08)

D : Managed budget and costs (APO06)

Answer: A

Question 5

Who is responsible for performing a stakeholder satisfaction survey and gathering feedback on lessons learned from the implementation of an EGIT program plan?

Options :

A : The CIO and the program steering committee

B : Business executives and the l&I governance board

C : IT managers and IT process owners

D : The risk and compliance function and IT audit

Answer: A