Question 1

Which of the following characteristics best describes a learning organization?

Options :

A : compliant, data rich, committed support of the organization-s leader

B : adaptability, systems thinking, willingness to challenge assumptions

C : scholarship, valued autonomy, fiscal discipline

D : passion, quality control, intolerance of disruptive thought

Answer: B

Question 2

Which of the following Is the best approach to prepare care team members tor Interacting with accreditation surveyors?

Options :

A : Review patient records proactively.

B : Summarize and discuss past survey findings.

C : Brief them on survey activities and what questions to expect.

D : Provide techniques to defer surveyor questions to leaders.

Answer: C

Question 3

The data collection phase of the journey consists of two parts: (1) Planning for data collection and (2)

The actual data gathering. A well designed data collection strategy should address different analytical

questions. Which of the following is/are the part of planning section for data collection?

Options :

A : Will the data add value to your quality improvement efforts?

B : How often and for how long will you collect the data?

C : Will collecting these data have negative effects on patients or employees?

D : Do you have target and goals for the measures?

Answer: A,B

Question 4

The clinic has a goal to reduce the Healthcare Effectiveness Data and Information Set (HEDIS) measure of ' the percent of diabetic patients with a HgA1c greater than 9.0% for accreditation. Who should be Included on the quality Improvement team?

Options :

A : clinic manager, provider champion. HEDIS chart abstractor

B : clinic manager, quality Improvement specialist, provider champion

C : HEDIS chart abstractor, coder, primary care provider

D : primary care provider, quality improvement specialist, coder

Answer: B

Question 5

Which of the following regulatory agencies oversee development of electronic clinical quality measures (eCQMs)?

Options :

A : Centers for Medicare and Medicaid Services (CMS)

B : DNV GL Healthcare

C : Occupational Safety and Health Association (OSHA)

D : The Joint Commission (TJC)

Answer: A

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