Question 1

Which of the following are the three primary quality management activities?

Options :

A : define goals, assessment, and review results

B : measurement, assessment, and Improvement of outcomes

C : assessment, improvement, and strategic planning

D : review trends, assessment, and stakeholder accountability

Answer: B

Question 2

Which of the following is the most effective method to identify adverse events that cause harm to patients?

Options :

A : benchmarking

B : conducting a failure mode and effect analysis

C : using patient satisfaction surveys

D : employing tiiyu.fi tools

Answer: D

Question 3

A healthcare quality professional Is facilitating the establishment of a Quality Council for an outpatient surgery center. The following positions have been selected for membership: medical director, CEO. and CFO. Which of the following Is the most appropriate Individual to add?

Options :

A : human resources director

B : medical records director

C : environmental safety officer

D : nursing director

Answer: D

Question 4

A quality professional was asked to assist with strategic planning. Which of the following should have the primary impact on the quality and performance improvement goals?

Options :

A : results of gap analysis

B : findings from a staff needs assessment

C : financial statement of the organization

D : report of major competitors' performance

Answer: A

Question 5

Which initiative should a quality professional promote in an organization seeking to optimize value-based reimbursement?

Options :

A : Standardize Joint replacement care pathways.

B : Implement computerized provider order entry (CPOE).

C : Reduce use of inpatient restraints.

D : Improve hand hygiene compliance.

Answer: A