A talent development (TD) professional has been hired to create and lead a TD department for a global organization. The TD professional's first task is to create a strategic plan for the new department. Which step should the TD professional take first to develop the strategic plan? 

Which technique for writing social media content best encourages readers to engage, extend the conversation, and take action?

Which learning objective domain is most difficult to observe and measure?  

An organization with high turnover had attempted to reduce turnover by increasing wages and paid time off. A year later, the turnover rate had not changed. Which is the best approach for solving the issue?  

Which is the most effective approach for a talent development professional to test and evaluate learning management systems (LMSs)?